RevOpsCustomer · Success

Success Planning Framework

Use to structure collaborative success plans with milestones, KPIs, and governance.

by GTM Agents·Apache-2.0·230 on GitHub·updated 2026-04-03
claude plugin marketplace add gtmagents/gtm-agents

What this skill does

  1. 1Documents customer-defined outcomes, KPIs, and time horizons in a co-authored success plan canvas.
  2. 2Breaks objectives into measurable milestones with owners, due dates, and required assets or roadmap dependencies.
  3. 3Sets governance layer: review cadence, communication channels, and escalation triggers so plans stay active.
  4. 4Captures progress, blockers, and new opportunities each cycle and feeds results back into health scoring.

When to use

  • Kicking off a new strategic account or large expansion where joint execution alignment is critical.
  • Preparing a QBR with a clear milestones-vs-actuals narrative that ties to customer outcomes.
  • Aligning internal CS, product, and sales stakeholders on what 'done' looks like for a complex implementation.

Best for

Revenue OperationsCustomer Success Manager

Format

FrameworkTemplate

Frequently asked questions

What is Success Planning Framework?

Success Planning Framework is a Claude Code skill for revops by GTM Agents. Use to structure collaborative success plans with milestones, KPIs, and governance.

When should I use Success Planning Framework?

Kicking off a new strategic account or large expansion where joint execution alignment is critical. Preparing a QBR with a clear milestones-vs-actuals narrative that ties to customer outcomes.

How do I install Success Planning Framework?

Run the install command (claude plugin marketplace add gtmagents/gtm-agents). Once the skill is in place, Claude Code loads it automatically whenever a task matches what it does.

Is Success Planning Framework free to use?

Yes. Success Planning Framework is open source under the Apache-2.0 license, published in the gtmagents/gtm-agents repository on GitHub.

Source repository

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