RevOpsCustomer · Success

Community Sentiment Dashboard

Reporting template for tracking sentiment, risks, and advocacy signals across social + community channels.

by GTM Agents·Apache-2.0·230 on GitHub·updated 2026-04-03
claude plugin marketplace add gtmagents/gtm-agents

What this skill does

  1. 1Aggregates signals from social listening feeds, community platforms, support tags, and surveys into a unified view.
  2. 2Tracks sentiment volume, sentiment percentage, topic clusters, influencer tiers, and escalation status.
  3. 3Maintains a risk and opportunity board with flagged issues, severity ratings, owners, and response progress.
  4. 4Surfaces top advocates and UGC with activation ideas for partnership or content amplification.
  5. 5Routes action items to comms, product, support, or leadership with due dates and next-update reminders.

When to use

  • Weekly or monthly social listening readouts need a structured format for sharing with leadership.
  • A product launch or public incident requires real-time sentiment monitoring and a response readiness check.
  • Executive updates require quantified sentiment trends alongside qualitative customer quotes.
  • You want to identify and activate brand advocates surfaced through community chatter.

Best for

Revenue OperationsCustomer Success Manager

Format

FrameworkTemplateTracker

Frequently asked questions

What is Community Sentiment Dashboard?

Community Sentiment Dashboard is a Claude Code skill for revops by GTM Agents. Reporting template for tracking sentiment, risks, and advocacy signals across social + community channels.

When should I use Community Sentiment Dashboard?

Weekly or monthly social listening readouts need a structured format for sharing with leadership. A product launch or public incident requires real-time sentiment monitoring and a response readiness check.

How do I install Community Sentiment Dashboard?

Run the install command (claude plugin marketplace add gtmagents/gtm-agents). Once the skill is in place, Claude Code loads it automatically whenever a task matches what it does.

Is Community Sentiment Dashboard free to use?

Yes. Community Sentiment Dashboard is open source under the Apache-2.0 license, published in the gtmagents/gtm-agents repository on GitHub.

Source repository

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