RevOpsCustomer · Success
Sentiment Analysis
Use to interpret qualitative feedback, trends, and risks across community channels.
by GTM Agents·Apache-2.0·★ 230 on GitHub·updated 2026-04-03
claude plugin marketplace add gtmagents/gtm-agentsWhat this skill does
- 1Aggregates signals from forums, chat transcripts, surveys, social listening, and support tickets.
- 2Applies a tagging schema categorizing messages by emotion, topic, product area, persona, and severity.
- 3Tracks sentiment frequency over time and correlates shifts with product launches or incidents.
- 4Scores risk by volume, influencer involvement, and compliance exposure to prioritize escalation.
- 5Converts findings into action items: comms responses, content updates, or product feedback tasks.
When to use
- Monitoring community tone during a product launch, outage, or pricing change.
- Preparing an executive sentiment update tied to a specific incident or roadmap announcement.
- Prioritizing which community themes require a response or content update.
- Supplying representative member quotes and trend data for a board or QBR presentation.
Best for
Revenue OperationsCustomer Success Manager
Format
FrameworkTemplateTracker
Frequently asked questions
What is Sentiment Analysis?
Sentiment Analysis is a Claude Code skill for revops by GTM Agents. Use to interpret qualitative feedback, trends, and risks across community channels.
When should I use Sentiment Analysis?
Monitoring community tone during a product launch, outage, or pricing change. Preparing an executive sentiment update tied to a specific incident or roadmap announcement.
How do I install Sentiment Analysis?
Run the install command (claude plugin marketplace add gtmagents/gtm-agents). Once the skill is in place, Claude Code loads it automatically whenever a task matches what it does.
Is Sentiment Analysis free to use?
Yes. Sentiment Analysis is open source under the Apache-2.0 license, published in the gtmagents/gtm-agents repository on GitHub.
Source repository
gtmagents/gtm-agents★ 230 · 39 forks
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