ContentContent · Ops

Program Ops

Use when standardizing event workflows, tooling, and routing across portfolios.

by GTM Agents·Apache-2.0·230 on GitHub·updated 2026-04-03
claude plugin marketplace add gtmagents/gtm-agents

What this skill does

  1. 1Maps the full event workflow from intake through follow-up, identifying owners and handoffs at each stage.
  2. 2Documents the tool stack for registration, streaming, badge printing, analytics, and project management.
  3. 3Defines how registration, attendance, and engagement data flows into CRM and MAP systems.
  4. 4Provides governance templates covering RACI, change control, and compliance requirements.
  5. 5Manages vendor scorecards, contract checkpoints, and SLA trackers across agencies and platforms.

When to use

  • Scaling events across multiple regions or vendors that need consistent operational standards.
  • Auditing process gaps when an event program is growing faster than its operational infrastructure.
  • Onboarding a new ops manager or agency who needs documented SOPs and runbooks.
  • Identifying where data from events is failing to sync into CRM or marketing automation.

Best for

Marketing Manager

Format

FrameworkTemplateWorkflowAnalyzerTrackerPlaybook

Frequently asked questions

What is Program Ops?

Program Ops is a Claude Code skill for content by GTM Agents. Use when standardizing event workflows, tooling, and routing across portfolios.

When should I use Program Ops?

Scaling events across multiple regions or vendors that need consistent operational standards. Auditing process gaps when an event program is growing faster than its operational infrastructure.

How do I install Program Ops?

Run the install command (claude plugin marketplace add gtmagents/gtm-agents). Once the skill is in place, Claude Code loads it automatically whenever a task matches what it does.

Is Program Ops free to use?

Yes. Program Ops is open source under the Apache-2.0 license, published in the gtmagents/gtm-agents repository on GitHub.

Source repository

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