Help Center Article Generator
Take support ticket clusters, FAQ patterns, product documentation, or feature specs and generate structured help center articles with step-by-step instructio...
npx goose-skills installDescription
Take support ticket clusters, FAQ patterns, product documentation, or feature specs and generate structured help center articles with step-by-step instructions, screenshot placeholders, troubleshooting sections, and related article links. Batch mode generates multiple articles from a ticket export. Pure reasoning skill.
What this skill does
- 1Cluster a support ticket export by similarity and frequency to identify the top recurring topics before writing a single article.
- 2Generate structured how-to articles with step-by-step instructions, screenshot placeholders at each UI interaction, verification steps, and 2+ troubleshooting scenarios.
- 3Write troubleshooting articles using a quick-fix-first structure followed by systematic checks with pass/fail branching.
- 4Produce getting-started guides with prerequisite lists, time estimates, and next-step links to keep users moving through the help center.
- 5In batch mode, generate 10-plus articles from a ticket export and output an index file organized by category.
When to use
- Your support team answers the same 20 questions every week and you want self-serve articles to deflect those tickets.
- A new feature shipped and customers are confused — you need a how-to article before the support volume spikes.
- You're building out a help center from scratch and need a structured batch of articles generated from an existing ticket export.
- An existing help article is outdated or poorly structured and needs a complete rewrite with proper troubleshooting coverage.
Best for
Format
Frequently asked questions
What is Help Center Article Generator?
Help Center Article Generator is a Claude Code skill for content by GooseWorks AI. Take support ticket clusters, FAQ patterns, product documentation, or feature specs and generate structured help center articles with step-by-step instructio...
When should I use Help Center Article Generator?
Your support team answers the same 20 questions every week and you want self-serve articles to deflect those tickets. A new feature shipped and customers are confused — you need a how-to article before the support volume spikes.
How do I install Help Center Article Generator?
Run the install command (npx goose-skills install). Once the skill is in place, Claude Code loads it automatically whenever a task matches what it does.
Is Help Center Article Generator free to use?
The author distributes it as MIT, but the repository has no LICENSE file. The source is public on GitHub (gooseworks-ai/goose-skills).