RevOpsPartnerships · Community
Reward Ops
Use to run day-to-day loyalty reward catalog management and fulfillment.
by GTM Agents·Apache-2.0·★ 230 on GitHub·updated 2026-04-03
claude plugin marketplace add gtmagents/gtm-agentsWhat this skill does
- 1Manages reward catalog metadata including SKU, cost, eligibility rules, expiry, vendor SLAs, and localization.
- 2Automates fulfillment flows from points issuance through redemption, webhooks, notifications, and support escalations.
- 3Handles risk and compliance requirements covering tax reporting, export restrictions, fraud detection, and audit logs.
- 4Maintains support runbooks with escalation paths, refund policies, and approved communication templates.
- 5Runs vendor performance reviews and scorecards with a defined catalog refresh cadence.
When to use
- Launching a new reward catalog or refreshing an existing one before a major loyalty push.
- Coordinating fulfillment vendor setup and automation for a new reward type.
- Auditing operational readiness - tax, fraud, support flows - before a high-volume redemption event.
- Investigating a fulfillment incident and logging a root cause analysis with a corrective action plan.
Best for
Marketing ManagerRevenue Operations
Format
FrameworkTemplateWorkflowAnalyzerPlaybook
Frequently asked questions
What is Reward Ops?
Reward Ops is a Claude Code skill for revops by GTM Agents. Use to run day-to-day loyalty reward catalog management and fulfillment.
When should I use Reward Ops?
Launching a new reward catalog or refreshing an existing one before a major loyalty push. Coordinating fulfillment vendor setup and automation for a new reward type.
How do I install Reward Ops?
Run the install command (claude plugin marketplace add gtmagents/gtm-agents). Once the skill is in place, Claude Code loads it automatically whenever a task matches what it does.
Is Reward Ops free to use?
Yes. Reward Ops is open source under the Apache-2.0 license, published in the gtmagents/gtm-agents repository on GitHub.
Source repository
gtmagents/gtm-agents★ 230 · 39 forks
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