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Community Insight Taxonomy

Tagging schema for classifying community signals by persona, journey, and business impact.

by GTM Agents·Apache-2.0·★ 230 on GitHub·updated 2026-04-03
claude plugin marketplace add gtmagents/gtm-agents

What this skill does

  1. 1Classifies community signals across five dimensions: persona, journey stage, driver category, sentiment and urgency, and business impact.
  2. 2Produces a tag dictionary with definitions, examples, and confidence guidelines for consistent application.
  3. 3Delivers an Airtable or sheet schema with validation rules and automation hooks for routing tagged insights.
  4. 4Runs monthly taxonomy reviews to merge duplicate tags and add emerging themes from new signal sources.

When to use

  • Standardizing how feedback is tagged across forums, event recordings, surveys, and user interviews.
  • Building a shared dataset of community signals that product, CS, and marketing can query and act on.
  • Powering a dashboard or AI routing system that needs structured, consistent input to function reliably.

Tools used

Airtable· Productivity

Best for

Marketing ManagerRevenue OperationsCustomer Success Manager

Format

FrameworkTemplateWorkflowTrackerPlaybook

Frequently asked questions

What is Community Insight Taxonomy?

Community Insight Taxonomy is a Claude Code skill for revops by GTM Agents. Tagging schema for classifying community signals by persona, journey, and business impact.

When should I use Community Insight Taxonomy?

Standardizing how feedback is tagged across forums, event recordings, surveys, and user interviews. Building a shared dataset of community signals that product, CS, and marketing can query and act on.

How do I install Community Insight Taxonomy?

Run the install command (claude plugin marketplace add gtmagents/gtm-agents). Once the skill is in place, Claude Code loads it automatically whenever a task matches what it does.

Is Community Insight Taxonomy free to use?

Yes. Community Insight Taxonomy is open source under the Apache-2.0 license, published in the gtmagents/gtm-agents repository on GitHub.

Source repository

gtmagents/gtm-agents★ 230 · 39 forks
View source SKILL.md →Repo on GitHub →

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