RevOpsPartnerships · Community
Moderation Safety Playbook
Guidelines and workflows for community moderation, trust & safety, and escalation.
by GTM Agents·Apache-2.0·★ 230 on GitHub·updated 2026-04-03
claude plugin marketplace add gtmagents/gtm-agentsWhat this skill does
- 1Defines code of conduct, content types, enforcement tiers, and regional policy requirements for community spaces.
- 2Creates structured workflows for intake, triage, resolution, and follow-up with SLA targets and ownership assignments.
- 3Provides an escalation ladder mapping incident types to legal, security, PR, or exec sponsors.
- 4Generates moderator guides with sample responses, decision trees, and tone guidance.
- 5Builds incident log templates to track volume, severity, and mean time to resolution.
When to use
- Launching or scaling a moderated community, forum, or live virtual event.
- Training new moderators or vendor teams on content policies and escalation paths.
- Responding to an abuse report, crisis communication, or high-severity incident.
- Running a post-incident retrospective to update policies and improve response time.
Best for
Marketing ManagerRevenue Operations
Format
FrameworkTemplateWorkflowTrackerPlaybook
Frequently asked questions
What is Moderation Safety Playbook?
Moderation Safety Playbook is a Claude Code skill for revops by GTM Agents. Guidelines and workflows for community moderation, trust & safety, and escalation.
When should I use Moderation Safety Playbook?
Launching or scaling a moderated community, forum, or live virtual event. Training new moderators or vendor teams on content policies and escalation paths.
How do I install Moderation Safety Playbook?
Run the install command (claude plugin marketplace add gtmagents/gtm-agents). Once the skill is in place, Claude Code loads it automatically whenever a task matches what it does.
Is Moderation Safety Playbook free to use?
Yes. Moderation Safety Playbook is open source under the Apache-2.0 license, published in the gtmagents/gtm-agents repository on GitHub.
Source repository
gtmagents/gtm-agents★ 230 · 39 forks
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