RevOpsAccount · Health · Churn
Customer Trust Dashboard
Reporting framework for monitoring trust, sentiment, and regulator-facing KPIs.
by GTM Agents·Apache-2.0·★ 230 on GitHub·updated 2026-04-03
claude plugin marketplace add gtmagents/gtm-agentsWhat this skill does
- 1Tracks sentiment, NPS, complaint volume, escalation stage, resolution SLA, and refund exposure in a single KPI stack.
- 2Segments trust signals by audience type, geography, channel, and product for granular monitoring.
- 3Pulls from support tickets, surveys, social monitoring, regulator portals, and payments data.
- 4Fires alerts to comms, legal, and risk teams when metrics breach defined thresholds.
- 5Maintains an action register with remediation tasks, owners, due dates, and status for executive transparency.
When to use
- Tracking customer trust impact after an outage, policy change, or negative press event.
- Preparing an executive or regulator update on sentiment trends and remediation progress.
- Coordinating a cross-functional response where GTM, support, and risk teams each own different actions.
- Monitoring complaint volume and resolution SLAs during a product or pricing change rollout.
Best for
Revenue OperationsCustomer Success Manager
Format
FrameworkTemplateTracker
Frequently asked questions
What is Customer Trust Dashboard?
Customer Trust Dashboard is a Claude Code skill for revops by GTM Agents. Reporting framework for monitoring trust, sentiment, and regulator-facing KPIs.
When should I use Customer Trust Dashboard?
Tracking customer trust impact after an outage, policy change, or negative press event. Preparing an executive or regulator update on sentiment trends and remediation progress.
How do I install Customer Trust Dashboard?
Run the install command (claude plugin marketplace add gtmagents/gtm-agents). Once the skill is in place, Claude Code loads it automatically whenever a task matches what it does.
Is Customer Trust Dashboard free to use?
Yes. Customer Trust Dashboard is open source under the Apache-2.0 license, published in the gtmagents/gtm-agents repository on GitHub.
Source repository
gtmagents/gtm-agents★ 230 · 39 forks
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